Terms and Conditions
LONDON ENTREPRENEURIAL SCHOOL STANDARD SERVICE TERMS AND CONDITIONS
BACKGROUND:
These Terms and Conditions are the standard terms for the provision of services by London Entrepreneurial School Ltd, trading as, a Private Ltd registered in England under number 09050458,whose registered address is Daws Lane Business Centre Mill Hill London NW74SD.
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Business Day” means any day other than a Saturday, Sunday or bank holiday;
“Calendar Day” means any day of the year;
“Contract” means the contract for the provision of Services, as explained in Clause 3;
“Deposit” means an advance payment made to Us under sub-Clause 5.3;
“Month” means a calendar month;
“Price” means the price payable for the Services;
“Services” means the services or agreements which are to be provided by Us to you as specified in your service or agreement (and confirmed in Our Confirmation receipt document);
“Special Price” means a special offer price payable for Services which We may offer from time to time;
“Order” means your order for the Services;
“Order Confirmation” means Our acceptance and confirmation of your Order as described in Clause 3;
“We/Us/Our” means London Entrepreneurial School, trading as a Private Limited Company, a registered in England under number 09050458 ,whose registered address is Daws Lane Business centre, Mill Hill London NW7 4SD.
1.2 Each reference in these Terms and Conditions to “writing” and any similar expression includes electronic communications whether sent by e-mail,text message, fax or other means.
2. Information About Us
2.1 London Entrepreneurial School is a Private limited company registered in England under number 09050458 ,whose registered address is Daws Lane Business Centre, Mill Hill London NW7 4SD and] whose main trading address is as above..
3. The Contract
3.1 These Terms and Conditions govern the sale and provision of Services, payment contract by Us and will form the basis of the Contract between Us and you. If you are unsure about any part of these Terms and Conditions, please ask Us for clarification.
3.2 Nothing provided by us including, but not limited to, sales and marketing literature, price lists and other documents constitutes a contractual offer capable of acceptance. Your order/agreement constitutes a contractual offer that We may, at our discretion, accept.
3.3 A legally binding contract between Us and you will be created upon our acceptance of your order or agreement, indicated by Our Confirmation of Funds received unless otherwise specifically stated
3.4 We shall ensure that the following information is made available to you on file as to the formation of the Contract between Us and you, save for where such information is already apparent from the context of the transaction:
3.4.1 The main characteristics of the Services;
3.4.2 Our identity (set out above in Clause 2) and contact details (as set out below in Clause 11);
3.4.3 The total Price for the Services, including taxes or, if the nature of the Services is such that the Price cannot be calculated in advance, the manner in which it will be calculated;
3.4.4 The arrangements for payment, performance and the time by which (or within which) We undertake to perform the Services;
3.4.5 For Cancellations/refund policy. General refund policy: Cancellations within 4 weeks of the a course commencement date, a full refund will be given; 2weeks prior to a course commencement a 50% refund will be applicable;.one week before a course commencement, no refund will be given. An alternative course date will be offered in all cases. Where applicable.
3.4.6 The duration of the Contract, where applicable, or if the Contract is of indeterminate duration or is to be extended automatically, the conditions for terminating the Contract;
3.4.7 Where applicable, the functionality, including appropriate technical protection measures, of digital content;
3.4.8 Where applicable, any relevant compatibility of digital content with hardware and software that We are aware of or might reasonably be expected to be aware of.
4. Sales
4.1 All contracts for Services or purchase arrangement made by you will be subject to these Terms and Conditions.
4.2 You may change your service arrangement at any time before We begin providing the Services by contacting Us. If your service contract, sale agreement is changed We will inform you of any change to this in writing.
If cancellation is received 6 weeks prior to the course start date, then an alternative course date or blended learning options will be offered. If no alternative option is viable then a full refund will be given subject to a 15% Administration cancellation fee. ( if there is a late cancellation after this 6 weeks period, up to the actual course start-date, this can rise to 20% if no alternative option can be arranged).
4.3 LES General Course Cancellation and Refund policies
If you are acting as a consumer, and you cancel the course booking within 14 calendar days of receiving your order confirmation without giving any reason, you are entitled to a full refund of the price paid. If you are not acting as a consumer, the standard ICE refund and cancellation policy provisions shall apply.
Cancellations and refunds in circumstances outside those described above, and/or following the expiry of the 14-day cancellation period, are subject to the terms and conditions set out in this Information and Refund policy. For the avoidance of doubt, the cancellation period will expire 14 days after the date of the Order Confirmation.
To cancel a Course Booking, you must inform us by calling on +44(0)2002089066771, or let us know of your decision to cancel the Contract by emailing welcome@london-e-school.co.uk or in writing to the following postal address: The London Entrepreneurial school admission, Daws Lane Business Centre,33-35 Daws Lane London NW7 4SD.To meet the cancellation deadline, it is sufficient for you to send your communication concerning exercising the right to cancel before the cancellation period has expired.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of this reimbursement.
If you requested to begin performance of the Contract during the cancellation period (i.e. if the course commences during the 14-day cancellation period) or if you access the course materials via our online course spaces (i.e. via our virtual learning environment), you shall pay us an amount that is in proportion to what has been performed up until you have communicated to us your cancellation from this Contract, in comparison to full coverage of the Contract.
Express request to start the Services within the cancellation period – if you wish to start our services during the cancellation period, you must make an express request to do so in writing, e.g. email. If you subsequently decide to cancel the Contract, you will be liable to pay us an amount that is in proportion to the Services performed until you have communicated your decision to cancel, in comparison to full coverage of the Contract.
You will not have the right to cancel a Contract where the Services have been fully performed.
On some courses there will be a Registration Fee of £200 for programmes lasting four weeks or more and a Registration Fee of £100 for programmes of less than four weeks. Details will be given in the specific course information.
Payment of the balance of the course fee, in full, eight weeks before the programme start date, unless stated otherwise in the course information.
Cancellation of International Course Programmes bookings
Cancellations are subject to the policies detailed in the table below. Cancellations due to an unsuccessful visa application are not eligible for a refund.
| Within the 2-week cancellation period: | Tuition fees | Registration fee |
| Cancellations made within 2 weeks of receiving your Order Confirmation | Full refund | Full refund |
| After the 2-week cancellation period: Weeks before beginning of Course | Tuition fees | Registration fee |
| More than 6 weeks | Full refund | Not refundable |
| 6 to 4 weeks | 85% refund of the balance payment | Not refundable |
| 4 to 2 weeks | 70% refund of the balance payment | Not refundable |
| Less than 2 weeks | Not refundable | Not refundable |
Cancellation of other course bookings
Where balance payment has been made in full prior to the due date, cancellations received prior to six weeks before the programme starts are eligible for a full refund of the balance payment.
Cancellations received after the 14 day cancellation period but before the start of the programme are eligible for a 50 per cent refund of the balance payment of course fees
Cancellations received later than 14 days prior to the start of the programme are not eligible for the refund of any fees, save for, where they are still within the 14 day cancellation period.
For weekly courses; online courses and day courses
A deposit, calculated as 15% of the total order value before any bursaries or discounts, applies to all course types., full course fees are payable when booking your place on the course.
For weekly courses; online courses and day courses
For all course types, cancellations received within 14 days of booking your place on the course will receive a full refund.
Cancellations received after the 14-day cancellation period and earlier than 14 days before the start date of the course will receive a refund of any fees paid minus the Deposit.
Cancellations received after the 14-day cancellation period and later than 14 days before the start date of the course will not be eligible for a refund.
Where a student wishes to cancel a place on a course and transfer to another, the standard refund policy will normally apply.
Cancellations received within the 14-day cancellation period will be entitled to a full refund.
Cancellations received after the 14-day cancellation period and 14 or more days before the start date of the course will be entitled to a refund or fee reduction as follows:
• Where payment has been made in full, the student will normally be eligible for a 50% refund of course fees for courses running from January 2018, and a 85% refund of course fees for courses running from May 2019.
• Where payment is by instalment, the remaining instalments will not be taken.
• In addition, an application fee may be required for some courses and this will be clearly stated in the course information.
Cancellations received after the 14-day cancellation period but later than 14 days before the start date of the course, or withdrawals from an ongoing course, will not be eligible for a refund. Payments for any remaining course fees will be taken according to the agreed instalment plan.
Where a student wishes to cancel a place on a course and transfer to another, the standard refund policy will normally apply.
Cancellation by LES
Whilst every effort is made to avoid changes to our course progammes, the LES reserves the right to withdraw any course. If for any reason the LES cancels a course, all course fees will be returned in full. We cannot however reimburse the cost of any pre-booked travel arrangements and suggest that you might like to consider travel insurance to cover any significant costs incurred.
Fees outstanding
When paying for courses by credit card, where the initial payment is a registration fee, or the first instalment payment, the remainder of the fee will be taken from the designated card according to the payment schedule given on receipt of the registration fee or instalment.
If any fee payments, whether by cheque or credit card, remain outstanding or invalidated without explanation, the following procedure will be set in motion:
• You will be issued with an invoice from the London Entrepreneurial School, payable immediately.
• If the invoice is not paid within 14 days and you have not made contact with us, (telephone , 02089066771 email welcome@london-e-school.co.uk), you will be withdrawn from the course.
You cannot continue on a course or enrol on another course at the London Entrerpreneurial School if there is an outstanding debt. No credit or award can be achieved following the successful completion of a course if the fees for that course have not been paid in full.
5. Price and Payment
5.1 The Price of the Services will be that shown in Our confirmation document in place at the time of your agreement.
5.2 If We quote a Special Price which is different to the Price shown in Our current courses rate, the Special Price will be valid for 30days or, if the Special Price is part of an advertised special offer, for the period shown in the advertisement.
5.3 The balance of the Price will be payable once We have provided the Services OR on a breach of agreement basis in advance OR arrears during the provision of the Services.
5.4 If you do not make payment to Us by the due date [as shown in/on agreement document] We may charge you interest on the overdue sum at the rate of % per annum above the base lending rate of 2-4 percent from time to time. Interest will accrue on a daily basis from the due date for payment until the actual date of payment of the overdue sum, whether before or after judgment. You must pay any interest due when paying an overdue sum.
6. Our Liability
6.1 We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms and Conditions or as a result of Our negligence (including that of Our employees, agents or sub-contractors). Loss or damage is foreseeable if it is an obvious consequence of the breach or negligence or if it is contemplated by you and Us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable.
6.2 Nothing in these Terms and Conditions seeks to exclude or limit Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.
7. How We Use Your Personal Information (Data Protection)
7.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
7.2 We may use your personal information to:
7.2.1 Provide Our Services to you.
7.2.2 Process your payment for the Services.
7.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
7.2.4 In certain circumstances (if, for example, you wish to pay for the Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
7.2.5 We will not pass on your personal information to any other third parties [without first obtaining your express permission].
8. Other Important Terms
8.1 We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs you will be informed by Us in writing. Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms and Conditions will be transferred to the third party who will remain bound by them.
8.2 You may not transfer (assign) your obligations and rights under these Terms and Conditions (and under the Contract, as applicable) without Our express written permission.
8.3 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions.
8.4 If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable.
8.5 No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision.
9. Governing Law and Jurisdiction
9.1 These Terms and Conditions, the Contract, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with English law.
9.2 Any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, the Contract, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.